Frequently Asked Questions

Why stay with Espresso Apartments?

Whether your stay is long term, or a holiday break in Melbourne, accommodation rentals with Espresso Apartments will assure you of 4 and 4.5 star meticulous care and attention to detail. We have a reputation for innovative interior design, quality furnishings and modern apliances and facilities. Our beds and linen are of the highest quality. All apartments have 50 inch high definition flat screen TVs and are air-conditioned with full kitchen and laundry facilities.

What is the Espresso Touch?

Every Espresso apartment is decked out with only the best in bedding and linen, stylish contemporary living and dining room furniture, well thought out kitchen facilities and homewares, functional yet comfortable living spaces, appliances and furnishings and of course an espresso coffee machine with a selection of unique coffee blends ready to enjoy.

Where are our apartments located?

Our luxury apartments are located in St Kilda, , East St Kilda, Balaclava, Elsternwick, Caulfield and Brighton. Search for an apartment now using the search engine in the panel to the left!

How do I check if you have an apartment available on the dates I wish to stay?

How do I book an apartment?

Book online through this website. Once you have found the apartment you would like to book, simply click book now and follow the steps.

What are our rates?

Go to the rates page on this website. There you can get a quote for you intended stay by using the rate calculator. The rates page also provides a simple table summarizing our rates.

How do I get a quote for my intended stay?

Use the rate calculator on the rates page on this website.

What if no one of our apartments is available across all of the dates you wish to stay?

What is included in our apartments?

Our apartments are absolutely fully furnished. They include the highest quality linen and toweling,TV, DVD, Foxtel, CD player and full kitchen. You can also order the following extras: breakfast hamper, cot, extra mattress and linen, internet and professional apartment cleaning and linen changes during your stay.

What discounts are available?

All repeat customers receive an automatic 10% discount! Where there are short vacancy gaps available, these may be offered at discounted rates.

How do I arrange key pick-up?

To arrange key pick-up, telephone +61 (3) 9005 4633 the business day prior to arrival.

What is our cancellation policy?

We will refund any amount you have paid to secure your booking (less a $50 handling fee) if you cancel your booking more than 2 weeks from the check-in date, otherwise we will not issue a refund. This is a genuine pre-estimate of the loss we are likely to incur as a consequence of a late cancellation. If you cancel less than 2 weeks prior to check-in, you can apply your deposit amount to a future booking. We recommend that you take out travel insurance to cover you for unforeseen circumstances which may cause you to cancel last minute. If your booking involves you moving one or more times between apartments, the above applies from first check in date, ie, the two or more legs of your booking are treated as one booking. You will not be entitled to any refund for vacating prior to the departure date set out in your booking confirmation. If your booking involves instalment payments and you depart earlier, your obligation to continue making the instalment payments in accordance with your booking confirmation continues notwithstanding the fact of your early departure.

Do we provide internet access?

Yes! We provide WiFi in all of our apartments.

What to do with luggage before check-in and after check-out?

As we do not have a physical reception, we are not able to store luggage for you proir to your check-in time or after you check-out. Accordingly, you need to make separate arrangements in relation to this.